RETURN WINDOW

 

Return Window Policy - Shirley's Jewelry Shack

At Shirley's Jewelry Shack, we are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not completely happy with your order, our return window policy is designed to make the return process simple and convenient.

 Return Window: 30 days from the date of purchase.

Eligibility:

• Items must be unused and in original condition.
• All tags, packaging, and documentation must be intact.

Return Process:

1. Contact us at [customer-service-email@shirleysjewelryshack.com] or [customer service phone number].
2. Provide order number and reason for return.
3. Follow our team's instructions for shipping.

Shipping Costs:

• Customers cover return shipping, except for manufacturing defects or errors on our part.

Refund/Exchange:

• Refunds issued to the original payment method.
• Exchanges subject to availability.

Exceptions:

• Engraved or customized items without defects may not be eligible.
• Unopened earrings in original packaging only.

Contact Us: Questions? Reach out to [customer-service-email@shirleysjewelryshack.com] or [customer service phone number].

Thank you for choosing Shirley's Jewelry Shack. We value your satisfaction